Legal Notice, Cookies Policy and Privacy Policy

1. Who we are

Ibiza Kombucha SL (Vedra Kombucha®) with fiscal domicile in 07800 Ibiza, Baleares, Spain, and we will treat the personal data that you provide us as Data Controllers. This means that we will take responsibility for how we use and protect the personal data that you provide us.

2. For what and why do we use your personal data

We will use your personal data to manage your registration as a user, manage the purchase of products or services, where appropriate, attend to your queries as well and, in the case in which you request it, send you our commercial communications.

We are entitled to process your personal data because we need to do so in order to comply with the contract that you accept with us when registering and purchasing any of our products or provision of our services. In addition, we are also legitimized by the interest in answering your questions or the consent given for the sending of commercial communications.

3. With whom do we share your data?

We will share your data with service providers that help us or give us support for the provision of the contracted service. For example, the transport company that takes your purchase home.

4. Your rights

You have the right to access, rectify or delete your personal data. In some cases, you also have other rights, for example, to object to our use or porting of your data, as we explain in detail below.

PRIVACY POLICY

In this Privacy Policy you will find all the relevant information that applies to the use we make of the personal data of our clients and users, regardless of the channel or medium (online or in person) of Vedrà Kombucha you use to interact with us.

We are transparent about what we do with your personal data, so that you understand the implications of the uses we carry out or the rights that you have in relation to your data:

We permanently make available to you all the information in this Privacy Policy that you can consult when you deem it appropriate and in addition, you will also find information about each treatment of your personal data as you interact with us.

1. Who is responsible for the processing of your personal data

We are Ibiza Kombucha SL (Vedrà Kombucha) and we will treat the personal data that you provide us as Responsible for the treatment. This means that we will take responsibility for how we use and protect the personal data that you provide us.

The person responsible for the processing of your data is:

Ibiza Kombucha SL

Postal address: Apto. 36, 07800 Ibiza, Baleares

Or Email: info@vedrakombucha.com

2. For what and why do we use your personal data

We will use your personal data to manage your registration as a user, manage the purchase of products or services, where appropriate, attend to your queries as well and, in the case in which you request it, send you our commercial communications.

We are entitled to process your personal data because we need to do so in order to comply with the contract that you accept with us when registering and purchasing any of our products or provision of our services. In addition, we are also legitimized by the interest in answering your questions or the consent given for the sending of commercial communications.

3. For what purpose do we process your personal data

For the provision of the service contracted through this platform, we will need to process the following data:

Your identifying data (for example, your name, surname, contact information, etc.)

Commercial information (for example, if you are subscribed to our newsletter)

Economic and transactional information.

Remember that, when we ask you to fill in your personal data to register as clients, we will mark some fields as mandatory, since they are data that we need to provide the service or give you access to the functionality in question. Please bear in mind that if you decide not to provide us with this information, it is possible that you will not be able to complete your registration as a user or that you will not be able to enjoy those services or functionalities.

Depending on how you interact with our website, we will treat your personal data for the following purposes:

1) To manage your registration as a user:

In the event that you decide to register as a user on our Platform, we need to process your data to identify you as a user of it and give you access to its different functionalities, products and services that are available to you as a registered user.

You can cancel your registered user account by contacting us through Customer Service.

2) For the development, fulfillment and execution of the contract of sale or of se services that you have contracted with us:

This purpose includes the processing of your data for, mainly:

Contact you in relation to updates or informative communications related to the functionalities, products or services contracted, including the sending of quality surveys on the products or services provided.

Manage the payment of the products you buy, regardless of the payment method used.

Activate the necessary mechanisms in order to prevent potential fraud against you and us during the purchase process. If we consider that the operation may be fraudulent, this treatment may result in the blocking of the transaction.

Manage possible returns once you have made a purchase and manage requests for information about product availability.

For billing purposes.

3) To attend the requests or requests that you make through the Customer Service channels:

We will only process the personal data that is strictly necessary to manage or resolve your request or request.

4) For marketing purposes:

To the extent that you subscribe to our Newsletter, we will process your personal data to manage your subscription, including sending personalized information about our products or services through various means, such as email.

4. What is the legitimacy for the processing of your data?

4.1. To manage your registration as a user:

The processing of your data is necessary for the execution of the terms that regulate the use of the user profile. In this way, in order for you to register as a user, we need to process your personal data, since otherwise we will not be able to manage your registration.

4.2. For the development, fulfillment and execution of the contract of sale or services that you have contracted with us:

The processing of your data is necessary for the execution of the contract of sale or provision of services that links us to you.

We consider that we have a legitimate interest to carry out the necessary checks to detect and prevent possible fraud when you make a purchase.

We understand that the treatment of this data is positive for all the parties involved when the payment of a purchase occurs and in particular for you since it allows us to put measures to protect you against fraud attempts made by third parties.

4.3. To meet the requests or requests that you make through the Customer Service channels:

We consider that we have a legitimate interest to respond to the requests or queries that you put to us through the various existing means of contact.

We understand that the processing of this data is also beneficial for you insofar as it allows us to be able to assist you properly and resolve the queries raised.

When you contact us, in particular, for the management of incidents related to your order or the product / service purchased through the Platform, the treatment is necessary for the execution of the sale contract.

When your query is related to the exercise of the rights about which we inform you below, or with claims related to our products or services, what legitimizes us to process your data is the fulfillment of legal obligations on our part.

4.4. For marketing purposes:

The legitimate basis for processing your data for marketing purposes is the consent you give us, for example when you agree to receive personalized information through various means.

5. How long will we keep your data

5.1. To manage your registration as a user:

We will process your data for as long as you remain a registered user (that is, until you decide to unsubscribe).

5.2. For the development, fulfillment and execution of the contract of sale or services that you have contracted with us:

We will process your data for the time necessary to manage the purchase of the products or services that you have acquired, including possible returns, complaints or claims associated with the purchase of the particular product or service.

On some occasions, we will only process the data until the moment you decide, such as the payment data (card) that you have asked us to store for possible future purchases.

5.3. To meet the requests or requests that you make through the Customer Service channels:

We will process your data for as long as necessary to meet your request or request.

5.4. For marketing purposes:

We will process your data until you unsubscribe or cancel your subscription to the newsletter.

6. With whom do we share your data?

We will share your data with service providers that help us or give us support for the provision of the contracted service. As for example, the transport company that delivers your purchase.

7. Your rights

You have the right to access, rectify or delete your personal data. In some cases, you also have other rights, for example, to object to our use or porting of your data, as we explain in detail below.

We are committed to respecting the confidentiality of your personal data and to guaranteeing the exercise of your rights.

You can exercise them at no cost by writing us an email to our address info@teaoflifekombucha.com, simply indicating the reason for your request and the right you want to exercise. If we consider it necessary to identify you, we may request a copy of a document proving your identity.

In particular, regardless of the purpose or legal basis by virtue of which we process your data, you have the right to:

Ask us for access to the data we have about you.

Ask us to rectify the data that we already have.

In any case, keep in mind that, by actively providing us with your personal data, you guarantee that they are true and accurate and you agree to notify us of any changes or modifications to them.

Please remember that as a general rule you should only provide us with your own personal data, not those of third parties, except as permitted in this Privacy Policy.

Ask us to delete your data to the extent that it is no longer necessary for the purpose for which we need to treat it as we have informed you above, or that we no longer have the legitimacy to do so.

Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or to keep it beyond the necessary time when you may need it.

If you have provided us with your consent for the processing of your data for any purpose, you also have the right to withdraw it at any time.

When our legitimacy for the processing of your data is your consent or the execution of the contract, you will also have the right to request the portability of your personal data. This means that you will have the right to receive the personal data that you have provided us in a structured, commonly used and machine-readable format, in order to be able to transmit it to another entity directly, whenever technically possible.

On the other hand, when the processing of your data is based on our legitimate interest, you will also have the right to oppose the processing of your data.

Finally, we inform you of your right to file a claim with the Spanish Agency for Data Protection.

8. Cookies Policy

Access to this Website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each User – in the different devices that can be used to navigate – so that the server remembers certain information that will subsequently be read only by the server that implemented it. Cookies facilitate navigation, make it more user-friendly, and do not harm the navigation device. 

Cookies are automatic procedures for collecting information related to the preferences determined by the User during his visit to the Website in order to recognize him as a User, and to personalize his experience and use of the Website, and may also, for example, help to identify and resolve errors. 

The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time you have been on the Website and the sites visited just before and after it. However, no cookie allows it to contact the User’s telephone number or any other means of personal contact. No cookie can extract information from the User’s hard drive or steal personal information. The only way for the User’s private information to be part of the Cookie file is for the user to personally give that information to the server. 

Cookies that identify a person are considered personal data. Therefore, the Privacy Policy described above will apply to them. In this sense, for the use of the same, the consent of the User will be necessary. This consent will be communicated, based on an authentic choice, offered by an affirmative and positive decision, before the initial, removable and documented treatment. 

Third party cookies 

They are cookies used and managed by external entities that provide Tea of Life Kombucha services requested by it to improve the Website and the user experience when browsing the Website. The main objectives for which third-party cookies are used are to obtain access statistics and analyze browsing information, that is, how the User interacts with the Website. 

The information obtained refers, for example, to the number of pages visited, the language, the place to which the IP address from which the User accesses, the number of Users who access, the frequency and recidivism of visits, the visit time, the browser they use, the operator or type of device from which the visit is made. This information is used to improve the Website, and detect new needs to offer Users a Content and / or service of the highest quality. In any case, the information is collected anonymously and trend reports are prepared on the Website without identifying individual users. 

You can obtain more information about cookies, information about privacy, or consult the description of the type of cookies used, their main characteristics, expiration period, etc. in the following link (s): 

Google Analytics: https://developers.google.com/analytics/ 

The entity (ies) in charge of supplying cookies may transfer this information to third parties, provided that it is required by law or that a third party is processing this information for said entities. 

Social media cookies 

Tea of Life Kombucha incorporates social network plugins, which allow access to them from the Website. For this reason, social network cookies can be stored in the User’s browser. The owners of these social networks have their own data protection and cookie policies, being themselves, in each case, responsible for their own files and their own privacy practices. The User must refer to them to find out about these cookies and, where appropriate, the treatment of their personal data. Only for information purposes are the links in which these privacy and / or cookie policies can be found below:

• Facebook: https://www.facebook.com/policies/cookies/ 

• Twitter: https://twitter.com/es/privacy • Instagram: https://help.instagram.com/1896641480634370?ref=ig 

• Youtube: https://policies.google.com/privacy?hl=es-419&gl=mx 

• Google+: https://policies.google.com/technologies/cookies?hl=es 

• Pinterest: https://policy.pinterest.com/es/privacy-policy 

• LinkedIn: https://www.linkedin.com/legal/cookie-policy?trk=hp-cookies 

Disable, reject and delete cookies 

The User can disable, reject and delete the cookies – totally or partially – installed on his device through the configuration of his browser (among which are, for example, Chrome, Firefox, Safari, Explorer). In this sense, the procedures to reject and delete cookies may differ from one Internet browser to another. Consequently, the User must go to the instructions provided by the Internet browser they are using. In the event that you reject the use of cookies – totally or partially – you may continue to use the Website, although you may have limited use of some of its features.

9. Changes in the Privacy Policy

We may modify the information contained in this Privacy Policy when we deem it appropriate. If we do, we will notify you through your email address when said change in question is significant for your privacy, so that you can assess them.

In any case, we suggest that you review this Privacy Policy periodically, in case there are minor changes or we introduce any interactive improvement.